Get inspired with some Real Cases
This is the scratch card game model:
When customers win the main prize or consolation prize, this can trigger a wide range of rewards, eg. sending a coupon, game, or survey, giving loyalty card stamp(s), top-up points balance, or gift card.
Scratch Card Demo
* To see additional demos, scroll down to the very bottom of the page
Photoshop file with templates. The fastest way to create graphics.
Folder with example images.
IMAGE LIST AND TIPS
All images are required and both PNG and JPG image formats are supported unless noted otherwise:
For apps, image sizes are app-specific.
Be consistent across your scratch card campaigns on your approach to prizes.
If you have run 5 scratch card campaigns with only FREE products as prizes you will get user support requests when the 6th campaign has discount coupons as prizes. In such case you have educated the app user base that when there is a scratch & win campaign they should expect FREE products to be prizes.
If you however consistently always have a mix of FREE products and discount coupons as prizes in scratch & win campaigns the app user base gets used to this.
We recommend always using a mix of FREE products and discount coupons. This enables you to have lots of prizes in each game (high probability to win) and also it enables to drive purchases in-store and not just sampling traffic.
How should I set the win probability?
Unlimited number of rewards
Set win probability to give a good customer experience. Sometimes users should win every time. Sometimes users should expect to win once per week for games played once per day.
Limited number of rewards
The optimal win probability spreads out prizes across the whole campaign period.
Win probability allows you to control the number of prize issues to be won every day of the campaign, as a function of the number of games played. The Total number of available prizes limits the number of prizes that can be issued. The formulas for determining win probability are thus:
Win probability = Total number of available prizes / Total games played, where:
Total number of available prizes = Redemptions budget per prize / Redemption rate per prize*
Total games played = Campaign duration x Average games played per day**
*This rate can be difficult to predict, so adjustments to the win probability may be required during the campaign. Setting a short time to expiration on prize coupons makes it easier and quicker to get more precise information on redemption rates.
**In the dashboard, day-by-day statistics on your previous game campaigns are readily available.
Scratch card video